FAQ – Frequently Asked Question

What time is the check-in and check-out?
Check-in: from 3.00pm to 11.00pm
Check-out: 12.00pm

Is it possible to check-in before 3:00pm?
Yes, we allow guests to check-in before 3:00pm depending on the availability of guest rooms upon arrival. If you wish to book an early check-in or late check-out, additional costs may apply.

Are rates per room or per person?
Rates are per room per night.

Is breakfast included in the price?
Our prices include buffet breakfast served daily in the chapel from 7.30 to 10.30. We also offer room service with an additional price.

Are rooms equipped with television and international channels (satellite TV)?
Yes, all the rooms are equipped with TV with digital channels.

Is WiFi available in-room and in the common areas?
Yes, Wi-Fi is available both in-room and in all common areas.

Is there air conditioning in the rooms?
All rooms are equipped with individually controlled air conditioning and is included in the price.

Which is the nearest airport?
Comiso airport is located 26 km away from the hotel, while Catania airport is approximately 100 km away.

Do you have a shuttle to and from the airport?
Although we do not have a shuttle, we can arrange a private transfer upon request.

Are pets allowed in the hotel?
Ýes, but only small pets.

Do you accept credit card?
Yes, we do accept all major credit cards.

Is it possible to book tickets to museums and events through the hotel?
Yes, our Concierge will be happy to help you book tickets or with other requests

Where can we rent a car?
There are several car rental agencies near the hotel. Our concierge will be happy to assist you in your choice.